Contextual
Notifications

Deliver the right content to the right person at the right time

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Meet Customers in the Moment

Identify users in real-time and precisely target them at the right moment with personalised notifications.

Use geofencing and smart rules to tailor your customer engagement based on detailed customer demographics and behaviour. Simply drag and drop virtual zones and set smart rules to segment your audience and your areas.

Here’s an example:

If customers with "Parent" profile enter the "Toy" floor and stand in front of the "Lego" section then send them "Welcome! Enjoy 30% off a Lego set today!"

Notifications can be in-app or mobile push notifications, emails, survey forms, SMS, social media messages or combination of all

Any changes of campaigns or events will be updated to user's apps in real-time to help your venue stay tuned without any hassle.

Meet Customers in the Moment

Enable Better 
Customer Service

Unlock a better customer service with contextual notifications, by addressing your visitors’ needs in the moment.
  • Show product reviews via the app as customers browse your shop
  • Give visitors real-time updates on click-and-collect orders or on products in their online basket
  • Enable digital concierge services on your app: customers can request assistance at their live location
Enable Better Customer Service

Build Powerful Loyalty Programmes

Combining your CRM data and the data gathered from the user’s geolocation, you can build highly targeted loyalty campaigns.
  • Encourage your customers to rate their experience when they leave the store.
  • Promote your loyalty program to non-members
  • Send premium discounts to targeted members based on their location behaviour (visit frequency, nearby location, dwell time). An example could be: “Thanks for your second visit this month! Get a welcome drink on us”.
Build Powerful Loyalty Programmes

How it works

See how contextual notification transform your venue & accelerate your business

Drag & Drop 
Geofencing

Simply drag and drop virtual zones and set rules to create targeted notifications

Segment Audience 
within a Tap

Segment your audience based on predefined rules and real-time information, e.g. live location, time of day and behaviour patterns

Create the Right Message 

Contextual notifications can be in-app or mobile push notifications, emails, survey forms, SMS, social media messages or combination of all.

Analyse Performance 
with location data

Track your campaign success based on data such as number of triggers, activated messages or conversion rates.

Request a Demo

It’s Always Opt In

 

Most users are willing to share location data when it unlocks convenient, streamlined services that make their daily lives and out-and-about experiences better.
At Pointr, we equip people and businesses with transparent consent and preference management tools to help them stay in better control of their location data.
 

Find out more

Our Industry Solutions

See our services and features in action 
and how they add value to different industries.

Read The Guide to 
Indoor Location

Get the Guide

Get the guide to Indoor Location

Related Features

Indoor Positioning

The essence of a good indoor location experience starts with accurate, real-time positioning.


 

How it works

Digital Mapping

Get interactive maps of your venues for your web and mobile apps



 

Find out more

Contextual Notifications

Deliver the right content to the right person at the right time.



 

Find out more

Ready to unlock 
Contextual Notifications?

 

Contact us