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Create Great
Retail Experiences

Personalize the customer experience in your retail stores, improve operations and drive sales with Pointr Deep Location®

Make Every Interaction Count

Create meaningful omni-channel location experiences for shoppers with Pointr's Deep Location® platform.

At Pointr, our vision is that smartphones and other wearable devices will become your shopping assistant as you browse retail in the future.

Imagine walking into a shop and getting "Welcome back Sarah. We know you like long dark dresses and today Chanel has a special on the 2nd floor. Click to go there"

Help customers find their favourite brands with mobile store guides and intuitive navigation, deliver a more relaxing and enjoyable shopping experience with digital concierge services in real-time, location sharing and real-time insights into product information.

Make Every Interaction Count

Know Your Customers

What drives traffic to your retail space? Where do shoppers spend time?

Leverage insightful location-based analytics to drive revenue and improve the customer experience in your retail space.

  • Identify your most valuable customers by time spent, different stores or zones visited and by number of visits
  • Understand sales potential by analysing footfall by time, day and zone
  • Understand how customers browse and shop with heatmaps, zonal footfall, path analytics, real-time location tracking, new vs repeat visitors and search analytics
  • Measure the ROI of events, window display changes, promotions and campaigns 
Know Your Customers

Gain Competitive Edge

Empower your retail workforce with accurate real-time information and an intelligent supply chain.

Pointr Deep Location® technology helps you drive profitability and improve operational efficiency.

  • Store associates get real-time access to the location of product and inventory data 
  • Employees in a particular location can get live alerts if a nearby product is running low on stock. 
  • Locate any item within the store or the warehouse digitally, even offline
Gain Competitive Edge

Discover Map Scale

Digitise hundreds of retail stores instantly with Map Scale, the first digital mapping platform available at scale.

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Discover Map Scale

Solutions

Location Based Services

Provide the finest location experience for your visitors.

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Location Based Analytics

Real-time analytics to help you make data-driven decisions.

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Location Based Engagement

Engage with users based on their real-time location.

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Digital Store Maps 

Get interactive maps of your stores for your web & mobile apps, desktop and digital touch screens.

Manage and edit your maps easily with our intuitive interface and automatic tools. 

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Digital Store Maps

Indoor Navigation 

Help shoppers find their favourite products and brands with personalised turn-by-turn directions in their smartphone.

Guide visitors back to their car, help them locate their friends and offer personalised journeys, such as step-free access. 

 
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Indoor Navigation

Location Sharing 

Enable visitors to request assistance at the tap of a button with a digital concierge service.

Visitors with your app can call for assistance and your staff will simultaneously receive the request on an iPad. Visitors are also able to share their locations with friends and family inside your venue.

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Location Sharing

Contextual Notifications 

Unlock a better customer service with contextual notifications, by addressing your visitors’ needs in the moment.

Identify users in real-time and precisely target them at the right moment with personalised notifications. These can be in-app or mobile push notifications, emails, survey forms, SMS, social media messages or combination of all.

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Contextual Notifications

Location Analytics

Understand visitor journeys in your space, identify high density areas, view your most valuable customers and how your campaigns are performing in real-time. 
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Location-based Analytics

A Mobile Store Guide for Harrods 

Powered by Pointr

 

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Explore Deep Location®

Pointr’s Deep Location® platform powers all your location requirements,
from mapping, navigation and asset tracking to
location-based analytics and marketing.

 

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Get the Guide to the Future of Retail

Enhance customer service and operational efficiency in your retail space. Read our guide to the Future of Retail.

Get the Guide
Unlock the Future of Retail
Ready to unlock Deep Location® 
in your retail space?
 

Request a Demo