Pointr & Accessibility

Pointr is committed to making its website and digital products accessible to the widest possible audience, including people with visual, hearing, cognitive, neurological, speech, and motor disabilities.

We seek to incorporate accessibility into the design, development, testing, and maintenance of our website and products. Our accessibility program includes employee awareness, accessibility training, testing, documented development practices, and processes for responding to reported barriers.

Our accessibility target

Pointr’s current target for its website and applicable user interfaces is conformance with the Web Content Accessibility Guidelines 2.2, Level AA.

WCAG provides internationally recognized recommendations for making digital content more perceivable, operable, understandable, and robust. Our use of WCAG as a technical target does not mean that every Pointr website, product, feature, or customer implementation currently conforms fully with every Level AA success criterion.

Current conformance status

The Pointr website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some content or functionality does not yet fully meet the applicable WCAG criteria.

We are evaluating the accessibility status of individual Pointr products and interfaces. Because accessibility may vary by product version, platform, customer configuration, and implementation, please contact us for current accessibility information about a particular product.

Below you can see a summary of Pointr Products/Services and their current accessibility compliance status.

Known limitations

Despite our efforts, users may encounter accessibility barriers, including:

• Interactive map demonstration on the homepage: Due to their nature, some interactive demos may not be fully operable by keyboard or screen reader, or display correctly at high zoom levels. Contact accessibility@pointr.tech for a guided demonstration or a written description of map functionality.

• Embedded video: Some embedded videos may lack descriptive titles, captions, or transcripts.

• Animated content: Some carousels and animated logo banners may not respect reduced-motion settings.

We prioritize identified issues based on their effect on users, the frequency with which affected functionality is used, and the time and technical work required to remediate them.

Third-party content

Some parts of our website or services may rely on third-party platforms, integrations, or content that Pointr does not fully control. We work with providers and evaluate available alternatives where third-party technology creates an accessibility barrier.

Contact us

If you experience difficulty accessing any part of the Pointr website or a Pointr product, or if you need information in an alternative format, please contact:

Email: accessibility@pointr.tech

Please include, where possible:

• The webpage, product, or feature involved;

• A description of the accessibility issue;

• The browser, device, or assistive technology you were using; and

• Your preferred method of response.

We aim to acknowledge accessibility requests within five business days. If we cannot resolve an issue immediately, we will seek to provide an accessible alternative where reasonably possible.

Review of this statement

This statement was last reviewed on October 15, 2026. Pointr reviews this statement and its accessibility program periodically and when material changes are made to the website or relevant products.