Pointr & Accessibility

Pointr is committed to providing a suite of products that are accessible to the widest possible audience, including those with visual, hearing, cognitive, motor or other impairments, regardless of technology or ability. We want anyone who uses our products and services to feel welcome and find the experience rewarding. We are committed to continually improving the experience for everyone by and applying the relevant standards.

Objectives

The following key objectives for company business processes and activities help ensure that Pointr products and services provide digital accessibility for individuals with impairments:

  • Increase awareness of accessibility challenges within Pointr
  • Provide employees with the training needed to design, develop, and deploy accessible products
  • Develop and apply policies and procedures aimed at addressing identified accessibility issues

What compliance are we trying to achieve?

To help us make Pointr website and products positive experiences for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. WCAG is the international standard guideline that explains how to make web content more accessible to individuals with disabilities and user-friendly for everyone.

The WCAG guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA compliance as a target. At this moment, our products and website are partially conformant and we are committed to improving conformance in future releases. (Partially conformant means that some parts of the content do not fully conform to the accessibility standard.)

How are we doing in terms of compliance?

We are working hard on Pointr products and our website and committed to Level AA accessibility to the maximum extent. At this moment, our products and website are partially conformant and we are committed to improving conformance in future releases. We regularly monitor our website and products to achieve and maintain accessibility, but users may experience some issues despite our best efforts. While we continue to work towards ensuring accessibility of our company website and products, we invite feedback from visitors on how accessibility can be improved. 

Below you can see a summary of Pointr Products/Services and their current accessibility compliance status.

Table 1 - Current Compliance Status of Pointr Products/Services

Product Name

Accessibility (Target)

Compliance

Pointr.tech website

AA

Partial

Pointr Cloud dashboard

AA

Partial

Pointr Cloud Rest API

AA

Partial

Pointr Web SDK

AA

Partial

Pointr Mobile SDK (iOS)

AA

Partial

Pointr Mobile SDK (Android)

AA

Partial

MapScale®

AA

Partial

Pointr Docs

AA

Partial

Pointr Download Center

AA

Partial

 

 

 

 

 

 

 

 

 

Reach out to us

Did you enjoy your experience on the Pointr website/products or did you have trouble accessing any part of it? Please reach out to us. We'd like to know how we can improve your experience. Please email us at accessibility@pointr.tech. We will aim to respond within 5 business days.