What is hospital digital wayfinding?

Digital wayfinding in a hospital context refers to hospitals that use either their app or kiosks to offer an indoor navigation functionality to patients and visitors, helping them to find the most efficient route through their facility.

Why is indoor navigation important for hospitals?

Indoor navigation can take much of the stress out of a hospital visit for users, who can ensure that they arrive at their appointment in a timely, efficient manner without the worry of getting lost.

Smart Hospital Solutions | Hospital Mapping and Navigation

Hospital wayfinding & indoor navigation

Reduce no-shows and save $240k/year with digital patient wayfinding.

Hospitals are, for many visitors, often daunting locations to navigate through. They are invariably large, complex, and feature multiple buildings and floors, making them easy for visitors to lose their way in.

For years, hospitals have relied upon static wayfinding signage to help guide visitors and patients through their healthcare facilities. However, this signage is limited in a number of ways, particularly its inability to convey more than basic instructions (e.g. "go left, then right, then up the stairs") without becoming confusing.

This is where dynamic app- or kiosk-based indoor navigation comes in. By pinpointing the user's live position on a map of the hospital, the system can provide the user with immediate instructions to find the most efficient possible route to their exact destination. Wayfinding is dynamic, meaning it can also account for any detours or wrong turns taken by the user.

Pointr's complete solution combines smart, adaptive wayfinding with highly accurate indoor positioning and beautiful, intuitive indoor maps that can be created and updated at scale using our market-leading MapScale® tool.

Interactive hospital maps

In order to truly leverage many indoor location-related systems - such as indoor positioning, navigation, asset tracking and analytics - first an outstanding mapping system needs to be in place.

As with many indoor environments, creating accurate, intuitive and scalable maps for hospitals is an enormous challenge. Hospitals tend to be complex environments, with hundreds of rooms and corridors, multiple floor levels, buildings connected by outdoor walkways, and more. What's more, hospital layouts are constantly evolving and changing, meaning that the map needs to be capable of updating - either manually or automatically - quickly in order to stop it going out of date.

Pointr's maps are ideally suited for healthcare facilities. As well as being intuitive to use, interactive and easy to add to your hospital app via our SDK, our MapScale® tool enables us to convert thousands of CAD file floor plans into digital maps within minutes, and then keep them updated.


Geofencing	Interactive maps	Automatic and manual updates

Unlock smart hospital analytics

Gain granular insights into your hospital, increase appointments by improving space utilization and save $71,000 a year. Understand how patients and visitors engage with the facilities to improve patient access and increase revenue. Location analytics can be based on app or app-free data. The information is collected anonymously, providing an in-depth view of your hospital while maintaining data privacy.